PRIVACY & SECURITY
This privacy policy explains what personal information is collected through this Web site, how that information is used, to whom it's disclosed, and how it's safeguarded. Unless indicated otherwise, this policy applies only to personal information collected through the Web site, microsites, or mobile sites of our brands and lines of business that expressly adopt, and display or link to, this policy. These brands and lines of business include Victoria's Secret, Victoria's Secret Pink, and Pink Nation. By "personal information" we mean your identifying information (like name, home address, and email address), and descriptive information (like tastes and preferences) if coupled with your identifying information. We may refer to Victoria's Secret, Victoria's Secret Pink (or "Pink"), and Pink Nation (by Pink) as "we," "us," or "our" throughout this privacy policy.
What personal information is collected and how is it used?
We collect personal information directly from you to do all the things typically associated with Web sites. Examples of the information we collect include name, address, phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, responses to survey questions and sizing information.
This information is collected at various places on our site: for instance, when you check out with your online order; subscribe to catalogs, email offers, and Pink mobile messaging offers; participate in surveys; join Victoria's Secret Pink Nation; enter contests or sweepstakes; or interact with special-event or program offers.
We may also collect information that you provide on our site about people you know. For example, we collect your gift recipient's contact information to process your gift orders. We may also collect contact information about your friends and family members when you participate in one of our refer-a-friend programs. In these instances, we may send a message to your friend or family member on your behalf. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you.
We use personal information to do things like:
-
process your online orders;
-
open an online account at your request;
-
personalize your online experience with content and offers that are tailored to your interests;
-
provide customer service, whether it's responding to a request or following up on an order;
-
include you in surveys and contests;
-
enable you to post your content, such as comments or images;
-
facilitate networks of online social activity centered around our products and services;
-
improve our website, improve the manner in which offers are made on our website, improve purchase decisions of our visitors and the interactions visitors have with our website;
-
enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment; and
-
market our products and services that may be of interest to you--for instance, we may add you to the Victoria's Secret and Victoria's Secret Pink email list when you make an online purchase or sign up to receive emails; or we may add you to Victoria's Secret print-catalogue list when you make an online purchase or to the Pink Nation email list if you sign up for Pink Nation.